Privacy Policy

Effective Date: April 28, 2025

Fifth Sierra is committed to protecting the personal information of its Users. This Privacy Policy describes how Fifth Sierra collects, uses, discloses, and secures your data in accordance with applicable data privacy laws and the laws of the State of Tennessee.

We collect personal information directly from Users including but not limited to name, email address, billing and mailing address, phone number, exam results, course progress, and any communications or inquiries submitted through our website. Additionally, we collect technical data such as browser type, IP address, and access timestamps.

We use this data to:

• Create and manage User accounts
• Administer course enrollments and certifications
• Deliver personalized coaching and consulting services
• Evaluate examination results
• Issue and verify certifications
• Send transactional and promotional communications
• Ensure site functionality and improve User experience

Fifth Sierra’s services are intended for all Users, regardless of age. However:

• Children under the age of 13 may not register for services or submit personal information unless a parent or guardian contacts Fifth Sierra at [email protected] to authorize participation.
• Individuals under the age of 18 who wish to receive personalized consulting or coaching must be accompanied by a parent or legal guardian during all such interactions.

We do not knowingly collect data from children under 13 without verified parental consent. If such data is inadvertently collected, it will be deleted in accordance with our internal protocols.

Fifth Sierra does not sell, rent, or trade personal data to third parties. Limited information may be shared with trusted third-party service providers (e.g., learning management systems or payment processors) who are contractually obligated to safeguard your data.

We use cookies and other similar technologies to enhance functionality, track performance, and understand usage patterns. You may modify your browser settings to restrict or disable cookies, though this may affect the availability of certain site features.

We implement industry-standard security practices, including access controls and regular monitoring, to protect your data. However, no method of electronic transmission is entirely secure, and by using our site, you acknowledge and accept this risk.

You have the right to request access to your data, correct inaccurate information, opt out of marketing communications, and request deletion of your account. To exercise any of these rights, please contact [email protected].

International users acknowledge and agree that their information will be transferred to and stored in the United States, and that all data practices are subject to U.S. laws and the laws of the State of Tennessee.

This Privacy Policy may be revised periodically. Continued use of our services following such changes indicates your acceptance of the updated policy.

For any questions about this Privacy Policy, please contact: [email protected]